Accessibility Statement

We aim to follow applicable accessibility standards and best practices, including WCAG 2.1 Level AA guidelines, where feasible.

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Effective Date: [03/25/26]

Last Updated: [03/25/26]

 

GEM Heating & Cooling (“GEM,” “we,” “us,” “our”) is committed to making our website usable and accessible for as many people as possible, including individuals with disabilities. We continually work to improve the accessibility and usability of our website and follow generally recognized best practices where feasible.

 

Accessibility Efforts

We aim to support accessibility features such as:

 

• Clear headings and readable text

• Keyboard-friendly navigation where possible

• Alternative text for important images where appropriate

• Consistent layouts and button styles

• Compatibility with common browsers and assistive technologies (as available)

 

Limitations

Accessibility can be affected by your device, browser, settings, assistive technology, and third-party tools or embedded content (such as booking, maps, financing links, or social media features). While we work to improve accessibility over time, we cannot guarantee every part of the website will work perfectly for every user in every situation.

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Need Help or an Alternative Option?

If you have difficulty using any part of our website, please contact us and we’ll work with you to provide the information you need or help you schedule service using an alternative method (phone, text, or email). When you reach out, please tell us the page you were on and what device/browser you were using, if possible.