Service Areas
Based in Bondurant • Serving the Des Moines Metro & surrounding communities
GEM Heating & Cooling is based in Bondurant and serves the Des Moines Metro & surrounding communities with residential and light commercial HVAC repair, installation, and maintenance. We regularly work in areas like Altoona, Ankeny, Pleasant Hill, Ames, and Indianola—and if you don’t see your town listed below, reach out anyway because there’s a good chance we still serve your area. Availability can vary by location and demand, and we’ll confirm scheduling details before dispatch.
Cities & Communities We Serve
Des Moines
West Des Moines
Waukee
Johnston
Urbandale
Clive
Ankeny
Altoona
Pleasant Hill
Grimes
Bondurant
Mitchellville
Polk City​
Huxley
Norwalk
Carlisle
Ames
Indianola
Adel
Perry
Newton
Colfax
Baxter
Runnells
Mingo​
Marshalltown
HVAC Services Available in Our Service Areas
What to Expect When You Schedule
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Clear communication and straightforward options
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Clean workmanship and safety-focused testing
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Arrival windows: 8–11, 11–2, or 2–5
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We’ll confirm details and scheduling by phone/text/email
Service Area FAQs
Do you only serve Bondurant?
No—GEM Heating & Cooling is based in Bondurant, but we serve the Des Moines Metro & surrounding communities.
Do you travel outside the Metro?
Often, yes. If you’re outside the towns listed, contact us and we’ll confirm availability.
Can you do same-day service?
Often—same-day availability depends on demand and the type of call. Calling is the fastest way to check openings.
Do you service light commercial locations in these areas?
Yes—we provide light commercial HVAC service in many of the same communities, depending on equipment and schedule.
Do you handle permits when required?
If a permit or inspection is required for the work, we’ll explain the options and confirm who is pulling the permit before the job starts.